Yes. Platinum Finish Solutions holds $20 million public liability insurance and workers compensation coverage. We operate in accordance with Australian WHS standards and industry compliance requirements, particularly for medical, childcare and high traffic environments.

Yes. We service metropolitan Sydney and Melbourne. For larger commercial contracts, we can assess additional locations upon request.

We specialise in: • Medical & healthcare centres • Gyms & fitness facilities • Childcare & education centres • Commercial offices • Petrol stations & forecourts • Post construction cleaning Each industry has its own cleaning protocols and compliance standards, which we follow strictly.

We use structured checklists, documented scopes of work, and photo verification where required. Supervisory reviews are conducted regularly to ensure standards are maintained and any issues are resolved immediately. Clear communication and documented processes are key to our quality control system.

Yes. For most commercial contracts, we recommend an initial deep clean to bring the site to a high baseline standard. This ensures ongoing maintenance cleaning is efficient and consistent.

We require clear access arrangements before service days. If access is unavailable and our team attends site, the visit may still be chargeable as staffing and scheduling commitments have already been allocated. We always aim to communicate quickly to resolve access issues.

Yes. We can structure services as daily, multiple times per week, weekly, fortnightly or customised schedules depending on foot traffic, industry requirements and budget. Our goal is to align frequency with operational needs and compliance standards.

Yes. We can provide enhanced infection control cleaning, high touch point disinfection and outbreak response services when required. We use appropriate equipment and approved products for medical and high risk environments.

For most sites, we can commence within 7 to 14 days, depending on scope and staffing requirements. For urgent requirements, we assess availability immediately.

We focus on: • Clear communication • Documented systems • Industry specific standards • Long term reliability We operate as a structured commercial provider, not a casual cleaning service. Our aim is to build long term partnerships, not just complete tasks.